OPERATOR / MILITARYDocumentation & source

Incident Response

Camp Alder support watch

Support incident desk · Morning watch

Lt Maya Chen

Snapshot ·

Incident queue

5 open

Highest priority first · oldest report first

North relay link degraded

Incident case

INC-2041

Intermittent packet loss on the logistics support net. The secondary path is carrying traffic while the watch assigns fault isolation and records recovery checks.

Status
New
Priority
P1 · High
Owner
Unassigned
Location
North relay · Shelter 03
Opened
Revision
r3
Data quality
current
Source
Signal watch · Net 4
Updated

Evidence

Packet loss
18.4%
CHK-420: 10-minute sample on the primary relay; watch threshold 5%.
Secondary path
Traffic passing
Relay 02 delivery check passed. This confirms the fallback path only.
Field report
Power steady
Shelter technician recorded normal supply and no visible cable damage; primary-link fault remains open.

Case history

Oldest first

  1. Case opened

    Checks CHK-418–CHK-420 exceeded the 5% packet-loss watch threshold.

    Signal watch · Net 4

  2. Watch update

    Initial evidence collected. Awaiting watch acknowledgment.

    Signal watch · Net 4

  3. Evidence updated

    Secondary route verified. Assign a technician to the primary relay and record the next link check at 08:50 UTC before considering closure.

    Signal watch · Net 4

Fictional support cases. Acknowledgments, assignments, handovers, and resolutions are saved in this local session.